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Site Admin
Re: Imperial Spares concern
This passed across my desktop this afternoon.. and I subsequently saw it on 4x4comm...

Good news perhaps but I think we need a long term answer from Imperial still.
Attachments:
PARTS GENERAL BULLETIN 00021.pdf
(184.29 KiB) Downloaded 165 times
Simon Bloomer
RoelfleRoux
Re: Imperial Spares concern
Thanks Simon.

I suppose now the tug-'o-war will start between the dealers for those few parts that are dribbling onto our shores.

Cheers
Roelf
Re: Imperial Spares concern
SimonB wrote:This passed across my desktop this afternoon.. and I subsequently saw it on 4x4comm...

Good news perhaps but I think we need a long term answer from Imperial still.
I was also given this when I asked my contact at Mitsu to give us some official word on the parts situation. He is VERY excited about the whole Imperial thing and say that a huge amount has been invested by Imperial into the brand. Being in Gauteng he was also priviliged to be invited to the new parts storeroom that was prepared for the new stock to arrive. He reckons it is 4 rugbyfields size and the shelves alone cost R4 milion to put in. He reckon within the next three weeks or so most part problems will be sorted.

Don't know if you guys think I need to push to try and get an official commitment on timeline?

CATS
2009 Pajero 3.2 DiDc Lwb GLS (Gen4) - Casper (Starting to grow on me)
2001 Pajero 3.2 DiD Lwb GLS Manual (Gen3) - Snoopy (SOLD but not forgotten)
2008 Pajero 3.2 DiDc Lwb GLS Auto (Gen4) - Silvester (SOLD)
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paw_by_paw
Re: Imperial Spares concern
Just my 2c's worth.
if this letter was sent by Imperial shouldn't there be like a official Imperial signature attached :?: like you see with all there correspondance and even advertisements.
User avatar
Site Admin
Re: Imperial Spares concern
I think for our own peace of mind we should as a group still push for an answer...
Simon Bloomer
macjohnw
Re: Imperial Spares concern
How do we contribute in order to put pressure on them for an answer?
RoelfleRoux
Re: Imperial Spares concern
There is only one real way to put pressure on any business... take your money to the guy on the other side of the street - in this case the guy that sells a nice, white, low km, late model, air-suspended, VW Treg..! :D
paw_by_paw
Re: Imperial Spares concern
Maybe we should get some sort of of Petition signed and send it off to them :?:
flatline2000
Re: Imperial Spares concern
I complained on Hellopeter and got my parts within a day... looks like they quick to fix their online reputational damage ... the other poor sods who complained there got their parts too....
RoelfleRoux
Re: Imperial Spares concern
Update:

The parts for the 90k service have arrived at the Mitsu dealer in Nelspruit - but for about R500 more than the quote.

My indi gets the car first thing Monday morning.

Hopefully the parts are all correct and that my little beast will be purring with new bits and juices by mid next week.

Roelf
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