Half Shaft/Companion Shaft Popped
Posted: Thu May 05, 2011 3:25 pm
Hi there
I apologise in advance for my lengthy story, but I feel it necessary tell the full story in order to get our honest opinions.
I hereby appeal to those of you with more experience in Pajero, perhaps those with more engineering knowledge than mine, and some who simply believe in honesty.
I drive a 3.2 DiD 2005 CK - Known throughout forums for the above mentioned issue
Recently, on my way back from the Calitzdorp, I noticed that my diff was leaking oil due to my passenger side companion shaft popping out. I hadn't done more than 100km on tar road since checking the diff before leaving (I had heard problem about this in 2005 CK models and decided to make it a point to check the diff before long trips and especially after and during dirty driving).
I adopted a bush trick of gently knocking the joint between the companion shaft and drive shaft until the former appeared to seated in the correct position (which works wonders for those who ever wondered). I topped the diff with oil and proceeded to limp home, checking for further leaks every 50km, and topping up (seemingly unecessarily) every 100km as a precaution.
My Paj is still currently sitting with Mitsu (I'll spare which dealer for now) and here's what they say...
The Companion Shaft and seal need to be replaced, including labour and oil - R1975.35
Having dabbled in engineering I questioned why the shaft needed to be replaced and why it could not simply be refitted with a new seal and circlip (as generally done if this happens when your vehicle is still under warranty). I was told the shaft was damaged.
I told them I'd be around to have a look at my damaged shaft next to the new one they wanted to fit (I genuinely want to see the damage just out of interest). I was asked to please hold while the service consultant chatted to the mechanic. Upon returning to the conversation I was told there was no physical damage (did I hurt its feelings?) to the shaft but it is recommended that the shaft be replaced as it may happen again if not and thus could damage the diff.
This I can not comment on simply because I dont know, they could very well be right. But I can now question is it actually damaged or not.
This is where I need your help
Logic says that if there is no physical damage to the shaft and the diff casing, a new seal and a new circlip would suffice as a repair. Am I right or am I being a cowboy calling their bluff for new part sales?
When I questioned if this repair was possible I was told the shaft and clip are not sold separately. When I challenged that (thanks to reading forums from around the world) I was later called back and told that in fact you can purchase them separately. R15.75 for the circlip versus +-R1350 for shaft + clip.
I guess I'm looking for your opinion on whether or not calling their bluff on an entire new shaft is a smart idea.
I'm just tired of being forced into unnecessary replacement cost because we, as the customers, have become too soft to challenge them at the own game when sometimes we may know better.
Your thoughts would be appreciated
I apologise in advance for my lengthy story, but I feel it necessary tell the full story in order to get our honest opinions.
I hereby appeal to those of you with more experience in Pajero, perhaps those with more engineering knowledge than mine, and some who simply believe in honesty.
I drive a 3.2 DiD 2005 CK - Known throughout forums for the above mentioned issue
Recently, on my way back from the Calitzdorp, I noticed that my diff was leaking oil due to my passenger side companion shaft popping out. I hadn't done more than 100km on tar road since checking the diff before leaving (I had heard problem about this in 2005 CK models and decided to make it a point to check the diff before long trips and especially after and during dirty driving).
I adopted a bush trick of gently knocking the joint between the companion shaft and drive shaft until the former appeared to seated in the correct position (which works wonders for those who ever wondered). I topped the diff with oil and proceeded to limp home, checking for further leaks every 50km, and topping up (seemingly unecessarily) every 100km as a precaution.
My Paj is still currently sitting with Mitsu (I'll spare which dealer for now) and here's what they say...
The Companion Shaft and seal need to be replaced, including labour and oil - R1975.35
Having dabbled in engineering I questioned why the shaft needed to be replaced and why it could not simply be refitted with a new seal and circlip (as generally done if this happens when your vehicle is still under warranty). I was told the shaft was damaged.
I told them I'd be around to have a look at my damaged shaft next to the new one they wanted to fit (I genuinely want to see the damage just out of interest). I was asked to please hold while the service consultant chatted to the mechanic. Upon returning to the conversation I was told there was no physical damage (did I hurt its feelings?) to the shaft but it is recommended that the shaft be replaced as it may happen again if not and thus could damage the diff.
This I can not comment on simply because I dont know, they could very well be right. But I can now question is it actually damaged or not.
This is where I need your help
Logic says that if there is no physical damage to the shaft and the diff casing, a new seal and a new circlip would suffice as a repair. Am I right or am I being a cowboy calling their bluff for new part sales?
When I questioned if this repair was possible I was told the shaft and clip are not sold separately. When I challenged that (thanks to reading forums from around the world) I was later called back and told that in fact you can purchase them separately. R15.75 for the circlip versus +-R1350 for shaft + clip.
I guess I'm looking for your opinion on whether or not calling their bluff on an entire new shaft is a smart idea.
I'm just tired of being forced into unnecessary replacement cost because we, as the customers, have become too soft to challenge them at the own game when sometimes we may know better.
Your thoughts would be appreciated